Viewing entries in
Communication
In another blog post we explored the Lens of Understanding which gives you insight as to why people act the way they do, including Whining, Negativity, Tank attacks, Grenade tantrums, Snipers, Know-it-Alls, Think-They-Know-it-Alls and passive behaviors like Yes people, Maybe people and Nothing people.
The more you understand what motivates people, the greater the positive influence you can have over them... READ THE FULL ARTICLE at the McGraw-Hill Business Blog
Join me on the McGraw-Hill blog for a post where you will learn how to deal with Guilt Trips by either: Flipping it, Snipping it, or Nipping it.
https://mcgrawhillprofessionalbusinessblog.com/2020/01/22/when-it-comes-to-guilt-you-always-have-a-choice-you-can-flip-it-snip-it-or-nip-it/
In this entertaining live presentation for the Scrum Gathering, (1250 people from 32 countries), experience Dr. Rick’s presentation which is relatable to all human cultures. Everyone has difficult people in their life but there is something you can do about. Understanding why people act the way they do is the first step to Conflict Resolution!
Download the Lens of Understanding PDF
In this first video I describe why it’s critical you separate “Personality” from “Behavior” and why the Len is not “personality typing.”
In this second video we examine the Cooperation Zone which is positive and the Caution Zone which can also be positive or a sign of troubling coming
Here in part 3 we go into the Red Zone with Top Ten Unwanted List of difficult behaviors.
Watch Dr. Rick demonstrate the Art of Apology with his two cats, teaching Neelix how to apologize and Leela for stealing her soccer ball.
With all the conflict and political polarization in the world it’s easy to feel helpless. Our politicians and one-sided media keep a drumbeat for their own gain to keep us polarized. Ironically when James Madison designed the constitution it was to create a structure where people could disagree but have an intelligent discussion and remain friends. In the election to the first congress Madison’s close friend James Monroe ran against him but even then Madison maintained his friendship in public and private with Monroe.
The good news is you’re not helpless because peace begins with us and especially our relationships with the people and meetings we can’t stand. This article will show you how discuss touchy subjects, avoid conflict and integrate points of view in the meeting context as outlined in my book; Dealing with Meetings You Can’t Stand, Meet Less and Do More.
Researchers at the University of California, Berkeley and Bar-Ilan University in Israel have discovered an inconvenient truth about our female family members.
Wives, sisters and mothers are more likely to be the most difficult people in our lives, according to a survey of 1,100 respondents who described more than 12,000 relationships.
Women may be guilty of doing the lion's share of whining, nagging and controlling in relationships, but the study noted that it's for a good reason.
Female family members were most often labeled as difficult because they're usually emotionally invested in relatives' lives.
Read more here, recommeded: http://www.dailymail.co.uk/sciencetech/article-5300019/Study-Mothers-wives-difficult-people-live-with.html#ixzz5BuflVDmy
Follow us: @MailOnline on Twitter | DailyMail on Facebook
Read more: http://www.dailymail.co.uk/sciencetech/article-5300019/Study-Mothers-wives-difficult-people-live-with.html#ixzz5BufDfdo6
Publisher's weekly has just released the stats for November 26, 2017 and my book, "Dealing with People You Can't Stand, How to Bring Out the Best in People at Their Worst" (Brinkman & Kirschner) is #2 on the business book bestseller list.
iBooks US Bestseller List - 11/26/17 - Business & Personal Finance
1. Tribe of Mentors by Timothy Ferriss - 9781328994974 - (Houghton Mifflin Harcourt)
2. Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst by Dr. Rick Brinkman & Dr. Rick Kirschner - 9780071785730 - (McGraw-Hill Education)
3. Rich Dad Poor Dad by Robert T. Kiyosaki - 9781612680187 - (Plata Publishing, LLC.)
It also has been translated into 25 languages. The bad news is I guess many people in the world can't stand each other. The good news, it's great for business! ;-)
After over 2 million copies of his coauthored books in 25 languages and after performing over 4000 keynote and seminar programs in 17 countries.
Dr. Rick Brinkman explains why people act the way they do and what you can do about it, to employees of ITV London, UK at their December Lunch & Learn.
Dr. Rick Brinkman teaches you how to apologize with the help of his two cats. Watch as he coaches Neelix to apologize to Leela. Learn the one thing you absolutely must NOT do when you apologize or it will not work and in fact will backfire and make things worse.
I am proud to announce that our book Dealing with People You Can't Stand, How to Bring Out the Best in People at Their Worst (Brinkman & Kirschner, McGraw-Hill 2004, 2003, 2012) is now in it's 25th language. The companion book which we affectionately call "the Cliff Notes" version: 24 Lessons for Managers: Dealing with Difficult People has also come out in Polish.
LISTEN VIA SOUND-CLOUD SHOW SUMMARY
1. What is Conscious Communication?
2. What are the top ten difficult behaviors plus 3?
3. The behaviors are not “personality typing”
Listen to this 20 minute podcast where we specifically touch on Know-it-All behavior and how to open people's mind to the ideas of others. http://www.blogtalkradio.com/legalmanagementtalk/2014/08/12/how-to-deal-with-high-maintenance-co-workers-in-your-law-firm
http://youtu.be/aNMOgcb6pvk How to deal with Meddling from the Enhanced eBook "Dealing with People You Can't Stand, How to Bring Out the Best in People at Their Worst," now at the iTunes bookstore.
Give it as a gift for that person with an iPad. The iTunes bookstore has now added the ability to buy a book as a gift for a person.
