How to Prevent Email Misunderstandings

In my latest blog post for the McGraw-Hill Business Blog I share the 5 Rules of the Conscious Communicator to prevent email misunderstandings and conflict. You can access the post here.

For even more enjoy this video. When it comes to email will you believe with the Devil or the Angel?

Why are there so many email misunderstandings and miscommunications? Who has the time! Dr. Rick reveals how to avoid the traps and pitfalls of email communication and make it work effectively. Teaming up with AthenaOnline, an online training resource to Fortune 500 companies, this video was their #1 most viewed in 2011. In honor of that AthenaOnline presented to Dr. Brinkman an authentic toy Star Trek phaser for which he is externally grateful.

Email, Will You Go with the Devil or the Angel?

Athena Online, a division of IMS (Institute for Management Studies) has a tremendous library of learning videos by some of the great business experts of our time, including me ;-) I definitely recommend them as a resource. Below is a sample of the quality work they do. It's an introduction to multiple other videos of me explaining when to use email and when to bail and tips for avoiding misunderstandings.

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In addition IMS which sponsors seminars in 26 cities around the globe is launching "Leveraged Learning", where after the live seminar you have access to multiple resources to solidify your learnings and turn them into action. Definitely check out the Leveraged Learning video here.